Returns & Exchanges
We get it, sometimes you change your mind. At this time, we’re unable to accept returns, but if you have any problem with your items, please contact us at heyyou@weirli.com and we’ll be happy to address your concern.
Order Cancellation
Hit the Submit Order button before you're ready? We’ll do our best to help. You have up to 12 hours from the time you click Submit Order to cancel it by sending us an email at hello@weirli.com with your order number. Unfortunately, after the order has been shipped, we're unable to cancel the order.
Refund Policy
We’re proud of what we make and we believe that once you try us you’ll fall in love too. However, we recognize that not every product will work for every customer so we’ve made it easy for you to try our stuff without any risk.
If it turns out that a product isn't for you we will happily refund your purchase or exchange it for a different product for you to try. All we ask in return is your feedback on why you’re returning it. Your feedback is critical to us as we continue to formulate amazing products, so please be honest with us, we really appreciate it!